Solving customer queries and complaints in a prompt and time-bound manner sure is on your priority lists. With your patients asking various questions, looking for distinct information and coordinating for ample of other reasons, a lot of time must be spent in attending to their queries and problems. You can reduce this quite easily with our Patient Portal which can help you do wonders with customer service. Increase your customer satisfaction index, reduce operational workflow, and create a better and fast communication platform by providing your patients with complete access to the Patient Portal.
Benefits of Patient Portal
Using this portal, you patients have the facility to send in secure appointment requests, online refills, receive test results in real time and much more. They may make use of the available online educational resources, update their health status, history and information along with insurance details. They simply don’t have to make a cue anymore to request appointments or receive medical reports.
Features of Patient Portal
The portal offers a patient registration form, appointment request tool, interaction and communication facility along with result receipt module that can help patients to easily get the desired reports. It has features a facility to check lab results, receive automated appointment alerts, while providing easy access to current and past statements.